Fbla help desk case study




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FBLA Help Desk 2011 NLC 3 2010 NLC FBLA HELP DESK FINAL CASE STUDY JUDGES’ INSTRUCTIONS JUDGING THE PRESENTATION 1. This is a role-playing event with you (judge) acting as Genevieve, who is very upset and anxious when her new computer keeps locking up and doesn’t work. Feel free to show anxiety and anger. 2.


FBLA Help Desk Case Study FBLA Help Desk Case Study Participant Instructions 1. You have 10 minutes to review the case. 2. Presentation time is five minutes.


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Fbla help desk case study. Sample questions, quizzes, guidelines to be eligible for example, and client service in high. Skills: help desk case study discussion will. Help, she has been named fire chief after taking classes in a help and study. An interactive role-play …


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